Privacy Policy

Privacy Policy

Thank you for visiting our website. This Privacy Policy outlines how your personal information is collected, used, and shared when you interact with our site.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also gather information about the specific web pages or products you view, the websites or search terms that directed you to our site, and how you interact with our site. This information, referred to as "Device Information," helps us improve your browsing experience.

We collect Device Information using cookies, log files, and web beacons. Cookies are data files that include an anonymous unique identifier and can be disabled through your browser settings. Log files track actions on our site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files that record browsing information.

Additionally, when you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (credit card numbers, PayPal, email address, and phone number). This information, known as "Order Information," is used to process your orders, communicate with you, and provide customer support.

Use of Personal Information

We use the Order Information to fulfill your orders, process payment information, arrange for shipping, and provide you with order confirmations and invoices. Additionally, we may use this information to communicate with you, screen orders for potential risk or fraud, and deliver information or advertising about our products or services based on your preferences.

The Device Information is used to screen for potential risk and fraud, improve and optimize our site, and generate analytics regarding customer browsing behaviour and the success of marketing campaigns.

Sharing of Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store, and you can review their privacy policy for more information on how they handle Personal Information. We also utilize Google Analytics to understand customer site usage, and you can refer to Google's privacy policy for details on their use of Personal Information. Additionally, we may share your Personal Information to comply with legal obligations or protect our rights.

Behavioural Advertising and Your Choices

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. You have the option to opt-out of targeted advertising from platforms like Facebook, Google, and Bing by visiting the provided links. Furthermore, you can opt-out of certain services by visiting the Digital Advertising Alliance's opt-out portal.

Your Rights

You have the right to access, correct, update, or delete the personal information we hold about you. If you wish to exercise this right or have any questions or concerns about your personal information, please contact us using the provided contact information below.

Data Retention

We retain your Order Information for our records unless you request its deletion.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

If you have any questions, complaints, or require further information about our privacy practices, please contact us via email at hey@heyharry.com.au or by mail using the provided details below: [insert contact details].